Refund policy

At The Leather Studio, customer satisfaction is our priority.

1. Return Eligibility

We accept returns within 7 days of delivery if:

  • The item is unused and unworn

  • The item is in original packaging

  • The item is not damaged by the customer

2. Non-Returnable Items

  • Used or worn shoes

  • Items damaged after delivery

  • Sale or discounted items (if applicable)

3. Exchange Policy

We offer exchanges for size issues within 7 days of delivery (subject to stock availability).

4. Refund Process

Once we receive and inspect the returned item:

  • Refunds will be processed within 5–7 business days

  • Refunds will be issued via the original payment method

5. Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

For return requests, contact:
theleatherstudio26@gmail.com